Are you an experienced Technical Support Engineer? Do you have an interest in different technologies and IT? Do you think you can deliver exceptional customer service? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their
To provide a multi-lingual, single contact point for our enterprise customers worldwide for software services related incidents and to enable the smooth flow of these incidents across our whole organization to the appropriate subject matter experts for both technical and non-technical requests.
As a Team Manager, you will be responsible for specific initiatives that will increase the customer satisfaction. You will build and manage an end to end service operations team of 20-30 people and will be responsible for overall performance of the team in ensuring services are delivered on time and to the specified requirements.