Tek Experts launches new lab environment
Tek Experts has launched its own proprietary Lab Environment for Engineers across the world to train on new products and problem-solve customer issues in real life scenarios.
The Lab supports all products maintained by Tek Experts and enables Engineers to reproduce and resolve customer issues more effectively and efficiently. It also provides a place for them to train to support new products and software with real life examples before going live.
Borislav Korchev, CIO at Tek Experts said: “The Lab is a natural extension of our service and ensures we can continue to provide best-in-class support to our customers across the world.
“It not only reduces the time required to resolve customer issues but also significantly reduces our go-live time when supporting the new products and services we are constantly adding to our technical portfolio.“