Jobs

Customer Advocate Manager

United States

As the Customer Advocate Manager you will provide both proactive communication and a reactive service to customers, forming a relationship with the customer to provide the best possible service and act as liaison with client’s internal departments to find solutions.

Read more

Technical Support Advocate

United States

The TSA provides client support by effectively managing severity system issues while maintaining service level requirements. The TSA will provide proactive communication with the customer, to provide the best possible service and act as a liaison within the client’s internal/external departments to find solutions.

Read more

Sales Assist Generalist

United States

Provide technical assistance to internal operations and client representatives. Answer questions from clients by providing assistance concerning contract information such as: licensing information, running and analyzing reports and diagnosing entitlement errors and providing solutions.

Read more