Tek Experts and partner Microsoft announce IT jobs in Nigeria to empower local youth
The technology landscape in Nigeria is set for a major shift as Tek Experts and Microsoft join forces to establish a Customer Service and Support (CSS) center in Lagos.
In the official launch and speaking on the collaboration, Yaniv Natan, Founder of Tek Experts, stated: “We’re delighted to collaborate with Microsoft in developing talent that will improve the technology landscape in Nigeria and maximize the skills and expertise of Nigerians to provide great levels of service to customers as we have done in other locations around the world. We’re committed to investing in the region and the people, and to raising the profile of Nigeria as an exceptional location for technical talent.
“This is the first phase in what we want to be a long and fruitful future in Nigeria. We’re investing in state-of-the-art offices, in providing best-in-class training programs and in developing the infrastructure that will provide exceptional services to our clients and exceptional careers for our employees”.
Commitment to local talent
Speaking on the prospects a collaboration between Tek Experts and Microsoft offers for Nigeria, Aileen Allkins, Corporate Vice President, Customer Service and Support, Microsoft said: “We are committed to investing in the talented workforce Nigeria has to offer through our partnership with Tek Experts and I expect that this relationship will continue to grow and provide additional career opportunities for the local market. By expanding our global support model to Nigeria through Tek Experts, we are able to enhance the support we offer Microsoft’s customers across multiple time zones in EMEA and the east coast of the US”.
Also speaking on the collaboration, Country General Manager, Microsoft Nigeria, Akin Banuso stated: “We are excited that Nigeria will be the first country in Africa to host a global operation for Microsoft through our strategic partnership with Tek Experts. This is a unique opportunity for Nigeria’s youth to realize their potential and pursue a world class technical career locally. This is in line with our mission of empowering every individual and organization on the planet to achieve more”.
Proud to pioneer
The opportunities this center holds for Lagos, Nigeria and Africa is huge and we with Microsoft are happy to be the first to bring this to Nigeria. With an unemployment rate in double digits in Nigeria, the center comes at a good time, as it will not only impact positively on technical skills development in Nigeria, it will also prove to be the first of many opportunities to bring technical jobs, with career growth, to the continent of Africa; a great transformation project Tek Experts and Microsoft are proud to pioneer.
“We are optimistic and look forward to a rewarding operation in Nigeria. The response we have had from the community, the support we have had from our partners and the interest we have had from people wanting to join us has been amazing. We are excited about the prospect of a rewarding and long-term future in Nigeria,” Carol McCarthy, CHRO, Tek Experts added.