Message from Yaniv Natan, Founder

Message from Yaniv Natan, Founder


It gives us great pleasure to announce that Steve Heffron will be joining Tek Experts as the new CEO in early September.
 
Tek Experts Founder, Yaniv Natan said “Steve has been brought in to enable us to realize our growth objectives, ensure we can truly differentiate Tek Experts through our services and people, and to create a platform for us to over deliver to our customers around the world. He has leadership experience at scale and established credibility with companies who will be our future clients.”
 
Steve brings to Tek Experts over 25 years’ experience leading global customer service and support teams in Enterprise Technology Companies and in large scale BPOs. Most recently, Steve was the General Manager of Global Operations for Customer Service & Support at Microsoft where he was responsible for supporting Microsoft’s entire portfolio of products and services, providing leadership to 25,000 talented people across the globe. With further experience gained at CA Technologies, Convergys and in the Business Process Outsourcing space, Steve has led omni-channel support at scale to many Fortune 500 companies.

On his appointment Steve said: “I couldn’t be more excited to join Tek Experts. I am inspired by the vision, strategy, and amazing talent that Tek has assembled.
Tek Experts is extremely well positioned to satisfy a growing need in the Technology industry: partners that truly understand the enterprise space and who have deep technical expertise, so I’m really looking forward to facing the challenges that come with rapid growth and working with a great team to realize this potential.”
 
 

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