Having Tek Experts as your sales support partner gives your sales team the freedom to spend more time getting to know your customers and build long and fruitful relationships. We give you the support of a global partner covering multiple timezones and languages, enabling your salesforce to be more effective and productive. The benefit of working with a global partner that covers multiple time zones and languages, is that we release your teams from the day-to-day administration activities like contract checking, quote validation and appointment setting so your sales force can be more effective and productive, and close more deals. Tek Experts will increase contract accuracy and empower your sales representatives to enter negotiations fully prepared by having access to historical data such as customer utilization, the number and quality of support requests and customer sentiment to understand the strength of the relationship and the potential lifetime value. We’ll also provide support to ensure that quotes are accurate, the correct discounts have been applied and the contract includes the pricing structures that are relevant to each and every customer. You can be sure that during this critical part of your sales process, we will work tirelessly to ensure nothing gets in the way of you meeting your goals. With Tek Experts by your side you can make better-informed decisions, see opportunities to up and cross sell and increase the value of your services, products to your existing customers.
“We encourage the team to be proactive in their work – taking control of the issue and driving it to a resolution, with a sense of urgency.”
“We believe in having great processes to support excellent client service, but we also keep pushing ourselves to do something new, something innovative.”
Our sales support can give your team the time they need to build lasting connections.
Free your sales team to concentrate on selling, not admin.
Tek Experts Quote Validation service identified over 43% of a client’s quotations were wrong. “I would like to personally thank you and your team for the excellent support they provided to the recent invoicing initiative. You and your team’s flexibility, willingness to help and commitment were exemplary, and I cannot thank you enough.” Global Director, Support Quote to Cash