Dynamics CRM is a server-client application. An IIS-based web application which also supports extensive web services interfaces.
As a customer facing support engineer your role will be to provide phone and email based technical support to corporate customers while ensuring ticket resolution and customer satisfaction.
Working on the Dynamics CRM team you will be supporting customers experiencing difficulties with their relationship management system. Supported by our quality assurance team, domain experts and training and development department, you will have a comprehensive induction and training program to ensure you deliver extraordinary customer service.