Responding to COVID-19

Together we can do this

In light of the developing situation surrounding Coronavirus COVID-19, our first responsibility is caring for our people and their families. We have been closely monitoring updates from both the World Health Organization and local governments. Because of this, we have not only changed how we are working as outlined below but are also listening to our people’s concerns about their own and their loved ones’ wellbeing.

There are several key practical steps that we’ve taken:

  • Enacted a strict no-visitor policy across all our sites
  • Moved to a work from home scenario for those that want and are able to do it in some of our sites following local government guidance
  • Spread out everyone who does come into the office
  • We have introduced an enhanced cleaning regime with higher maintenance areas being given priority (kitchens, toilets, handles and surfaces)
  • Distributed sanitizer gel throughout the office
  • Gloves and masks are available in the office

We will continue to follow the guidance we’re getting. This will involve adapting and adjusting our plans to make sure that we’re always doing what we can to make sure everyone is safe and doing what we can to support our colleagues and their families.

We have seen reports of misinformation being spread globally about the virus and we would recommend that the best way of keeping you and your loved ones safe would be to check information with official WHO or CDC advice. The advice provided by the World Health Organization can be found here:

We would ask that you understand the challenging environment in which everyone is working in. If you are a customer working with our teams or one of our people working with your colleagues, then offering support and compassion will go a long way to helping all of us get through this difficult situation.

Thank you for your support

Naama Saar

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