Quality Operations Manager

Quality Operations Manager

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We're growing rapidly. Would you like to join us? 

Are you a passionate quality professional? Are you looking for an environment where you can drive quality processes within a company experiencing fast growth? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. 

About the role...

The Quality Operations Manager promotes, develops, and oversees compliance of the company quality system.  Effectively assuring compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement.  

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What you’ll be doing

    • Responsible for the recruitment, management, and development of the quality analyst team 
    • Responsible for the overall leadership of the quality assurance framework, customer and operational excellence practices at organizational level
    • Defines quality procedure in conjunctions with operations
    • Regularly analyze quality data and suggest actions based on collected data 
    • Work with management to drive Continuous Improvement 
what you'll be doing
skils required

What you'll need

  • Experience in a quality, process, services or customer experience management function
  • Experience in a high volume and fast-paced multicultural environment 
  • Green Belt Sigma/PMP certification is an advantage with working experience in continuous improvement, change management, process improvement or project management,
  • Proficient with various office productivity applications particularly Excel, Visio, Project and PowerPoint
  • Bachelor’s degree or equivalent in a technical or business discipline
  • Fluent in English

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Quality Operations Manager
My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Are you ready to join our team?

We’re a modern, challenging and fast growing business because of the success of our people. We are waiting for you!
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