Yanzhong Jiang, Delivery Manager, China

Meet Yanzhong Jiang,
Delivery Manager,
China

“If you have a positive attitude and passionate Tek Experts will give you the respect and the opportunities to grow."
Hello, my name is Jiang Yanzhong, you can also call me Kobe, the same name of my favorite basketball player Kobe Bryant. I was born in Dalian and I work in the China office where, I am one of the bilingual delivery managers. Being a delivery manager means for me I make sure every one of my team is able to help customers solve their software issues. We’re a team of 18+ that supports our client’s Japanese and Korean customers, so we all speak English, Chinese and Japanese or Korean. I listen to my team to understand their thinking of how they’ll solve their customer’s issue and what they need to make it happen. Together we work on a plan to deliver it and any new knowledge gained, we share
 

Raise to the challenge

I studied in Tokyo, Japan for five years and I loved it there, it’s a beautiful city plus it gave me the opportunity to understand the Japanese culture and their business thinking. Before I joined Tek Experts I was a software engineer for eight years, but I had the opportunity to go up my career ladder and do more interesting work. I really enjoy the challenge of being a delivery manager as I now manage people and together we raise to the challenge of meeting our client’s KPI’s and their customer’s operational issues.

If you have a positive attitude and are passionate about your career, Tek Experts will give you the respect and the opportunities to grow. I’ve been promoted three times already so I know it’s a really possibility. People work here not just for the salary, but learn a lot of new things, to get respect and trust. It’s a very meaningful and fulfilling company to be part of.
 

Interested in joining Kobe? Take a look at our careers here.

Rate this article to help us give you better content

     

Share:

This could be you, take a look at our available roles.

Internal Communications Manager

Do you want to be part of a team responsible for building the tools and programs that allow employees to communicate, share and collaborate? Do you want to play a key part in the development and de...

Read more

Sorry we don't currently have any roles in this category. Why not sign up to our job alerts email

I agree that I have read and understood the Website’s Terms of Use and Privacy Policy
Service Desk Administrator

Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on customer service and high-en...

Read more
Technical Support Engineer

Are you a natural problem solver? Do you have an interest in different technologies and IT? Do you think you can deliver exceptional customer service? Tek Experts provides business and IT outsourci...

Read more
Technical Support Advocate

Are you able to stay calm in stressful situations? Can you make fast accurate decisions pulling the right team in to solve complex problems? Tek Experts provides business and IT outsourcing service...

Read more

Sorry we don't currently have any roles in this category. Why not sign up to our job alerts email

I agree that I have read and understood the Website’s Terms of Use and Privacy Policy
Load More

Interested in joining our fantastic team? Choose your location and see what we have available.

Don’t be a stranger! Sign up to get the latest news and jobs.
Don’t worry we know too many emails are annoying so we only send the good stuff.

I agree that I have read and understood the Website’s Terms of Use and Privacy Policy