MicroFocus Technical Support Engineer*

MicroFocus Technical Support Engineer*

Apply now

We're growing rapidly. Would you like to join us? 

We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of the success of our people. They are smart, curious, client-oriented and results-driven.

About the role...

Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.

We are looking for dynamic and passionate people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience.

Apply now

What you’ll be doing

    • Customer care - taking cases supporting customers software support issues
    • Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely and every effort is made to make service levels 
    • Present a positive, effective and flexible contribution to achieving team targets and objectives  
    • Collaborate with other team members to provide high-quality support;
    • Ensure constant self-development using day to day work, web-based training, and any other available tools
what you'll be doing
skils required

What you'll need

MUST HAVE:

  • From 6 months of experience in technical support 
  • Bachelor’s degree or any equivalent technical certifications 
  • Knowledge about 1 of 4: Windows Server operating systems OR Networking OR Database OR programming languages/scripting
  • Customer orientated, motivated to take charge of both customer engagement and problem 
  • Good English communication

NICE TO HAVE:

  • Experience in customer service is a plus
  • Demonstrated excellence in teamwork, collaboration, and knowledge sharing 

Apply now

MicroFocus Technical Support Engineer*
My Career. My Future. My Tek Experts.
If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.

Are you ready to join our team?

We’re a modern, challenging and fast growing business because of the success of our people. We are waiting for you!
subsrcibe

Can't see your dream role?

Sign up for job alerts by email – your ideal role might be just round the corner