Petar Vardaliev, Software Support Engineer, Bulgaria

Meet Petar Vardaliev,
Software Support Engineer,
Bulgaria

"I embrace and enjoy change "
When somebody told me I was one of the longest-serving Tek Experts member of staff, I couldn’t quite believe it. It doesn’t feel like I’ve been here that long but that’s because the organization is always evolving and expanding and giving teams new challenges all the time. I think that’s why I haven’t felt the need to switch jobs, as I embrace and enjoy change.
 

Humble beginnings 

When I joined in 2012, Tek Experts was still only a small company. We were primarily serving US-based customers, which meant working night shifts here in Bulgaria so that we were available to support them during their working day.

The company has grown a lot since I started. We had different offices, the teams were much smaller – in fact, the organization wasn’t even called ‘Tek Experts’ back then, it had a different name. But the type of people that we hire has never changed – we’re all hard-working and driven to realize our potential, with a mindset of always putting the customer first.
 

Mutual growth 

It’s been incredible seeing the company grow. We’ve done it by always exceeding the expectations of our clients; building a trusted relationship with them so they expand their relationship with us.

As the company has grown, so have I as an IT professional. I started as a Level 1 Support Engineer – I’m now a Level 3 Support Engineer, the highest level of support. There’s quite a bit of responsibility resting on my shoulders now, but I love the challenge.

I also get great support from my manager, who is always trying to help me progress. We discuss new ideas on a regular basis and apply good practices – it’s a very collaborative relationship.

I’ve been lucky enough to have some great managers during my time at the company. They understand that we have lives outside of work – so if we need some time off for personal reasons, they’ll try to accommodate you. I love having a job with this much flexibility.
 

Dynamic work 

If you’re a techy like me, you’ll love the type of work we do here. The software I support is very dynamic, with new functionality and updates constantly being applied. I have to keep up to date with these changes, look at how it functions in different environments and how it interacts with third-party software. It’s challenging and interesting and that’s what keeps me going.

I think I’m going to have many more happy years at Tek Experts. The company shows no signs of slowing down, which should mean that I’ll never be bored here. And when you add all the great people into the mix, you know you’re on to a winner.

Rate this article to help us give you better content

     

Share:

This could be you, take a look at our available roles.

Product Marketing Manager

We are looking for a Product Marketing Manager with experience in taking software products to market! This role is not about doing demos or presenting product features (although these may sometim...

Read more
Quality Analyst

Are you a passionate quality professional? Are you looking for an environment where you can drive quality processes within a company experiencing fast growth? Are you looking for a rapidly growing ...

Read more
IT System Administrator

Are you a passionate IT professional? Are you looking for a global environment offering excellent career opportunites? Tek Experts provides business and IT outsourcing services, and we take intense...

Read more
Software Support Team Manager - Cloud Support

Are you looking to expand your career in IT leadership in a rapidly growing company? Do you want to be responsible for delivering extraordinary customer support across the Azure Cloud? Do you have ...

Read more
Solution Architect

The Solutions Architect provides architectural leadership by guiding the projects being executed in the various product areas to ensure a solid design and implementation of the future Wize Solution...

Read more
Technical Writer

Position Purpose The Technical Writer is responsible for writing, creating, maintaining, and updating technical [1] documentation, including [2] online help, [3] user guides, system manuals, and ...

Read more
Information Security Analyst

Do you have an interest in security and IT? If you want to work with a passionate and energetic team backed by a world-class group, now is your chance. The Information Security Analyst will be resp...

Read more
Country Manager

In the context of Tek Expert’s rapid global expansion, the Regional Lead of IT operations in Europe will be tasked to source and scale local teams as well as all operations and will have overall ac...

Read more
Technical Learning Design Manager

Do you have a deep understanding of the digital learning experience? Do you seek to improve the engagement of people who are considering what they need to learn in the process of learning? Tek Expe...

Read more
Data Governance Administrator

Are you passionate about data? Would you like the opportunity to work for an international organization? Tek Experts provides business and IT outsourcing services, and we take intense pride in help...

Read more
Global Digital Learning Manager

Do you seek to improve performance the of people who are in the process of learning, in a continuous learning environment? Are you interested in facilitating leadership training in front of senior ...

Read more
Team Manager

Are you looking to expand your career in IT service delivery? Do you want the opportunity to lead a team to deliver exceptional customer service? Tek Experts provides business and IT outsourcing se...

Read more
CritSit Incident Manager with English and Russian

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
Customer Support Specialist- Billing & Subscriptions

Do you love delivering great customer service? Have you worked in an environment where you support subscription sales or bill payment processes? Tek Experts provides business and IT outsourcing ser...

Read more
Customer Support Specialist- Accounts & Portals

Do you love delivering great customer service? Have you worked in an environment where you support subscription sales or bill payment processes? Tek Experts provides business and IT outsourcing ser...

Read more
CritSit Incident Manager with English

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
Service Desk Administrator with English and Portuguese

Do you have strong troubleshooting skills? Do you love delivering exceptional customer service? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts prov...

Read more
CritSit Incident Manager with English and German

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
Service Desk Administrator with English and Spanish

Do you have strong troubleshooting skills? Do you love delivering exceptional customer service? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts prov...

Read more
Quality Business Partner

Are you a passionate quality professional? Are you looking for an environment where you can drive quality processes within a company experiencing fast growth? Tek Experts has a superb opportunity t...

Read more
Network Support Engineer

Are you a natural problem solver? Do you have an interest in different technologies and IT? Do you think you can deliver exceptional customer service? Tek Experts provides business and IT outsourci...

Read more
Software Support Engineer- Azure Apps services- Level 3

Are you an experienced software support engineer looking for an organization where your career can develop rapidly within a short time frame? Are you interested in gaining global experience and get...

Read more
Software Support Engineer Level 3

Do you have strong troubleshooting skills? Do you love delivering exceptional customer service? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts prov...

Read more
Software Support Engineer Level 2

Do you have strong troubleshooting skills? Do you love delivering exceptional customer service? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts prov...

Read more
Software Support Engineer- Dynamics ERP

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Software Support Engineer- Dynamics CRM

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Sotware Support Engineer - Azure

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Product Business Analyst

Are you looking to expand your career in business analysis in a rapidly growing company? Do you want to be responsible for delivering extraordinary software products across HR and IT ticketing tec...

Read more
Named Account Support Engineer (NASE)

Do you have strong troubleshooting skills? Do you love delivering exceptional customer service? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts prov...

Read more
Dynamics AX (ERP) SME

Do you have a passion for training and mentoring? Do you have a strong Microsoft Dynamics ERP (AX or NAV) experience? Tek Experts provides business and IT outsourcing services, and we take intense ...

Read more
Cloud Application Support Engineer

Are you ready to work with technologies that are changing the future? Are you excited to grab the opportunity to do more in your job and to gain amazing skills and knowledge in enterprise software ...

Read more
Executive Search Researcher

Do you want to be part of a team that is supporting huge business growth? Do you care about people and want to help make dreams happen? Are you interested in a career in recruitment? Tek Experts p...

Read more
IT Recruiter

Do you care about people and want to help make dreams happen? Do you have proven experience sourcing specialist talent for large global organisations? We are looking for an experienced IT Recruit...

Read more
Global Recruitment Manager - Business Enablement Recruitment

Would you like to work in a fast paced IT company? Can you drive efficiency and effectiveness through leadership and partnership to influence hiring decisions? Do you want to be part of a team that...

Read more
Load More

Interested in joining our fantastic team? Choose your location and see what we have available.

Don’t be a stranger! Sign up to get the latest news and jobs.
Don’t worry we know too many emails are annoying so we only send the good stuff.

I agree that I have read and understood the Website’s Terms of Use and Privacy Policy