L&D Program Manager

L&D Program Manager

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We're growing rapidly. Would you like to join us? 

Are you looking for an opportunity to advance your career in Learning and Development?
Do you have experience running global training programs to develop skills in a fast-paced environment?

Join us at Tek Experts. We are a leading global provider of technical support and consulting services on behalf of the world’s largest IT companies. 

With 7,000 employees across six global offices, we have built a reputation for deep technical expertise and providing exceptional customer experiences. We operate a 24/7/365 service across borders, languages and time zones.

About the role...

The Programs Manager is a new role and a key member of the Global Learning and Development team. This new role helps us strategize, manage, design, implement and evaluate learnings at program level and help with putting structured processes in place. It requires a seasoned professional who has deep experience designing large scale programs using modern learner-centered design and technologies. 

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What you’ll be doing

    • Strategize, implement, and evaluate program initiatives in line with the process/organizational goals
    • Partner with strategic suppliers to implement a new learning platform that identifies skill gaps, recommends courses, and prepares employees for next tier roles. (Drive training needs and improvements)
    • Partner with various cross functional teams to create exceptional customer centric focus 
    • Drive and share (document) best practices across the learning teams
    • Collaborate with the technology team to identify any issues during the deployment of the learning programs/projects and communicate with the development team
    • Maintain documentation for the various projects/process for the supported geographies 
    • Drive the completion of the compliance trainings for the supported programs
    • Establish an adaptive learning capability that enables employees to continuously learn in a personalized, immersive, and engaging manner. 
    • Drive learning metrics and partner with internal data analysts to collect and visualize data. Present findings to executives and business leaders to drive data driven decisions. 
what you'll be doing
skils required

What you'll need

  • 2+ years Learning Program Design, digital learning, and learning program management 
  • Broad experience designing for technical, soft skills, classroom, social, MOOCs, micro learning, blended, and virtual learning that have scaled to a global learning audience. 
  • Responsible for learning solutions that directly impact workforce optimization strategy 
  • Solid understanding of AI or Machine Learning as it applies to learning and workforce development 

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L&D Program Manager
My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Are you ready to join our team?

We’re a modern, challenging and fast growing business because of the success of our people. We are waiting for you!

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