IT Systems Administrator

IT Systems Administrator

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We're growing rapidly. Would you like to join us? 

Are you a passionate IT professional? 
Are you looking for a global environment offering excellent career opportunites? 

Join us at Tek Experts. We are a leading global provider of technical support and consulting services on behalf of the world’s largest IT companies. 
With 7,000 employees across six global offices, we have built a reputation for deep technical expertise and providing exceptional customer experiences. We operate a 24/7/365 service across borders, languages and time zones.

About the role...

We are hiring an IT Systems Administrator. In this role you will install, manage and maintain computers, servers, telephony and network systems to ensure the stable operation of IT assets ensuring the integrity and stability of Voice, Data as well as the VPN connection of internal network and partner’s access. 

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What you’ll be doing

    Silent Operation:
    • Monitor, Maintain, and Manage all servers, IPBX and network devices at a site to keep them running properly
    • Coordinate with other System Admin at other sites to resolve problems and faults
    • Monitor and Utilize Internet Links and SIP providers
    • Follow Change control management while implementing system changes, upgrades, and updates
    • Responsible in creating and deleting telephone agents and ACD groups
    • Manage LAB and testing environments 
    • Provide Technical support for other teams
    • Responsible in managing Backup/Restore file sharing, SharePoint and database systems
    • Ensure all IT Global policies/standards and procedures are in place and document new standards/procedures which are particularly applied to his/ her site
    • Conduct Daily/ Weekly and Monthly System Health checklist
    Health Safety Security Environment 
    • Maintain safety standards in the working environment that comply with TEK and partner’s HSSE standard
    • Ensure that all servers are protected by the latest anti-virus software
    • Ensure readiness of response to virus AND/ OR internet attacks
    • Make sure all Security ERs/patches/hotfixes to all servers
    Business Continuity
    • Capacity planning for system upgrade
    • Fully understand Disaster Recovery Plan (DRP) for business continuity. Make sure the compliant with TEK’s global DRP. Join the project team for DR Exercise
    • Technical Representative at his/ her site for solving Crisis problems

what you'll be doing
skils required

What you'll need

  • Process-oriented person
  • General knowledge of server and client systems hardware.
  • Virtualization – general knowledge/concept, basic experience in provisioning/administration with any vendor hypervisor (VMware ESX, Microsoft HyperV, Citrix Xen…)
  • Server OS: Windows 2008 (R2), 2012 (R2)
  • Client OS: Windows 7,8.x,10
  • Networking: general knowledge of devices, LAN/WAN concepts, data transmission, routing, protocol stack, DNS, DHCP, load balancing, firewalls
  • Active Directory – concept, topology, general admin tasks
  • PowerShell – administration, scripting
  • O365 / Messaging applications – Exchange, Lync, Sharepoint (or alternatives from other vendors)
  • Mobile Device Management
  • Additional knowledge in cloud technologies, backup software
  • Strong technical skills with IPBX (VoIP), Server technology, Virtualization
  • Strong in IT Service Management for Incident, Change and Configuration Management
  • Good in Crisis Management
  • Excellent Troubleshooting skills
  • Capable of being self-managed
  • Team player

Apply now

IT Systems Administrator
My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Are you ready to join our team?

We’re a modern, challenging and fast growing business because of the success of our people. We are waiting for you!

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