Global Digital Learning Manager

Global Digital Learning Manager

Apply now

We're growing rapidly. Would you like to join us? 

Are you looking for a rapidly growing company to take your career to the next level? 
Do you have a passion for delivering best-in-class IT learning? 
Does taking responsibility for delivering an extraordinary digital learning experience for employees while travelling the world interest you? 

Join us at Tek Experts. We are a leading global provider of technical support and consulting services on behalf of the world’s largest IT companies.  With 7,000 employees across six global offices, we have built a reputation for deep technical expertise and providing exceptional customer experiences. We operate a 24/7/365 service across borders, languages and time zones.

About the role...

We’re looking for dynamic, passionate and driven people who want to make a positive difference with the people they work with and customers we support. 

As a Global Digital Learning Manager, you will be responsible for making learning technology choices and by applying a variety of learning pedagogies, you will also design a sound curriculum to achieve measurable outcomes that align to our business goals. Fluency in English (written and spoken) is a must, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

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What you’ll be doing

    • Create and implement a new learning design strategy that supports company business strategy and rapid growth.
    • Lead the design and development of technical and professional skills programs that are critical to workforce development goals.
    • Direct, coaching, and support a global team of Instructional Designers and Program Managers.
    • Implement an adaptive learning approach that enables employees to continuously learn in a personalized, immersive, and engaging manner.
    • Design simple and effective tools for SMEs to generate content and create microlearning assets for continuous learning and knowledge mastery.
    • Work with learning experience designers and learning delivery teams to successfully deploy programs and measure impact.
    • Define learning metrics and partner with internal data analysts to collect and visualize data. Present findings to executives and business leaders to drive data driven decisions.
    • Collaborate globally with HR and across the company to design solutions, generate buy in and drive change and adoption.
what you'll be doing
skils required

What you'll need

  • 8+ years’ experience in Instructional Design and learning program management.
  • 3+ years’ experience leading a team of instructional designers and content developers.
  • Experience creating adaptive learning solutions.
  • Broad experience designing for technical, soft skills, classroom, social, MOOCs, microlearning, blended, and virtual learning, that have scaled to a global learning audience.
  • Creating a data analytics plan that measures workforce development outcomes.
  • Knowledge of rapid development techniques such as Agile.
  • Experience curating from SME generated content.
  • Global management experience.
  • Willing to undertake global travel 40% of time.

Apply now

Our selection process

Apply now!

It’ll only take two minutes

Contact

We’ll contact you to tell you a little more about the process

Interview

If your profile matches what we’re looking for, we’ll invite you to an interview where we can get to know each other better
Global Digital Learning Manager
My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Are you ready to join our team?

We’re a modern, challenging and fast growing business because of the success of our people. We are waiting for you!
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