Dynamics ERP Technical Support Engineer Stage 2

Dynamics ERP Technical Support Engineer Stage 2

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We're growing rapidly. Would you like to join us? 

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame?
Do you want to gain global experience and get extensive training on high-end software products and solutions? 
Do you take pride in delivering great customer service? 
 
Tek-Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. Due to expansion we are looking to add to our team of software support engineers.
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About the role...

We are hiring a Level 2 Technical Support Engineer to support Dynamics 365 F&O product. In this role, you will be supporting customers and partners around the region who are having technical issues with the product. 

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What you’ll be doing

    • Working on support tickets with customer first and extra mile mindset.
    • Follow best practice ticket management processes, ensuring tickets owned are handled and updated timely.
    • Present a positive, effective and flexible contribution to achieving team targets and objectives  
    • Collaborate with other teams to provide high-quality support
    • Ensure constant self-development using day to day work, web-based training, and any other available tools
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what you'll be doing
skils required

What you'll need

MUST HAVE:
  • At least 1 year experienced in support/sales.
  • Good knowledge of at least 2 Microsoft technologies below:
    • .NET Development (C#, C++, ect..)
    • SQL
    • Windows Server
    • Office 365
    • Dynamics NAV/AX
    • Azure
    • PowerApp/Flow
    • PowerBI
  • Customer obsessed
  • Hard and fast learner
  • Good English communication both verbal and written.
  • Good teamwork
  • Could work in EMEA shift (2pm-11pm)

NICE TO HAVE:
  • Business process knowledge (Sales/Purchase/Inventory ect..)
  • Familiar with ERP

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Dynamics ERP Technical Support Engineer Stage 2
My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Are you ready to join our team?

We’re a modern, challenging and fast growing business because of the success of our people. We are waiting for you!
Apply now
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