Bethany Snow, Customer Advocate Manager, USA

Meet Bethany Snow,
Customer Advocate Manager,
USA

”… they are more interested in me than the $ return I can bring in.”
Hey, I’m Bethany Snow and I joined in 2016 at the Colorado Springs office as one of customer advocate managers. My job means I manage the day to day accounts of my client’s customers and make sure they get everything they need from my client. It can be challenging but I love a challenge. I love this job, it stimulates my brain about how I can figure out a solution for my customer. It’s always different, always exciting.

What’s great about working here is that there is always something changing, somewhere in the organization and I love change. The good thing is that the change is managed, in a structured way. Management makes sure the energy is up and make it a fun place to be. We make sure we keep it loose and not strict unlike other employers I worked at. Now I get to do activities like pot luck events and community support. The other thing is I’m a single mom of a six-year-old boy and Tek Experts have been more than accommodating with me taking time off to be with him. Previous companies would have reprimanded me, but now I get to see key moments of my son’s education and be with him when he’s poorly – and I value and really appreciate it.

The training material available has been really helpful. My favorite course is ‘Women in Leadership’. I’ve got a better perspective of how women can be leaders and that it’s achievable with the right steps here at Tek Experts.

What’s different about Tek Experts for me is while it’s fast paced and challenging, it’s one of the best companies I’ve worked for. They focus on getting the environment right and keeping it a fun, positive place to work. I believe they are more interested in me than the $ return I can bring in.

If you’re thinking of joining us, I’d definitely recommend you do it. You’ll get great experience that will show you off as a professional and gain skills like presentation, communicating effectively with international people and get to understand others better.  I thought I was a professional, until I came here!

Rate this article to help us give you better content

     

Share:

This could be you, take a look at our available roles.

Software Support Engineer- Azure Apps services- Level 3

Are you an experienced software support engineer looking for an organization where your career can develop rapidly within a short time frame? Are you interested in gaining global experience and get...

Read more
Identity Software Support Engineer - Level 2

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Senior Technical Support Engineer - Office 365

Are you an experienced software support engineer looking for an organization where your career can develop rapidly within a short time frame? Are you interested in gaining global experience and get...

Read more
Technical Support Advocate

Are you able to stay calm in stressful situations? Can you make fast accurate decisions pulling the right team in to solve complex problems? Tek Experts provides business and IT outsourcing service...

Read more
Technical Support Representative - Level 1

Do you love delivering great customer service? Have you worked in an environment where you support subscription sales or bill payment processes? Tek Experts provides business and IT outsourcing ser...

Read more
Technical Support Engineer Level 2 - Office 365

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Site Trainer

Are you looking for the best place to elevate your career in human resources? Are you looking for an organization where your career can develop rapidly within a short time frame? Tek Experts provid...

Read more
Technical Onboarding Learning Design and Program Manager

Do you have a deep understanding of the digital learning experience? Do you seek to improve the engagement of people who are considering what they need to learn in the process of learning? Tek Expe...

Read more
Technical Leadership Learning Design and Program Manager

Do you have a deep understanding of the digital learning experience? Do you seek to improve the engagement of people who are considering what they need to learn in the process of learning? Tek Expe...

Read more
Service Excellence Learning Design and Program Manager

Do you have a deep understanding of the digital learning experience? Do you seek to improve the engagement of people who are considering what they need to learn in the process of learning? Tek Expe...

Read more
Professional Development Learning Design and Program Manager

Do you have a deep understanding of the digital learning experience? Do you seek to improve the engagement of people who are considering what they need to learn in the process of learning? Tek Expe...

Read more
Language and Cultural Awareness Learning Design and Progr...

Do you have a deep understanding of the digital learning experience? Do you seek to improve the engagement of people who are considering what they need to learn in the process of learning? Tek Expe...

Read more
Career Development Learning Design and Program Manager

Do you have a deep understanding of the digital learning experience? Do you seek to improve the engagement of people who are considering what they need to learn in the process of learning? Tek Expe...

Read more
Global Learning Delivery and Performance Manager

Do you seek to improve performance the of people who are in the process of learning, in a continuous learning environment? Are you interested in facilitating leadership training in front of senior ...

Read more
Head of Talent Acquisition Operations

Would you like to work in a fast paced IT company? Can you drive efficiency and effectiveness through leadership and partnership to influence hiring decisions? Do you want to be part of a team that...

Read more
IT Systems Administrator

Are you a passionate IT professional? Are you looking for a global environment offering excellent career opportunites? Tek Experts provides business and IT outsourcing services, and we take intense...

Read more
Recruitment Marketing Manager

Are you a passionate marketing professional? Are you looking for an environment where you can drive innovation and promote a rapidly expanding organization? Tek Experts has a superb opportunity to ...

Read more
Office 365 - Subject Matter Expert

Do you have a passion for training and mentoring? Do you have a strong Microsoft Office 365 experience? Tek Experts provides business and IT outsourcing services, and we take intense pride in helpi...

Read more
Shift Leader - Incident Support

Are you looking to move your career in IT service delivery and team management but need that first step? Do you want the opportunity to support a team to deliver exceptional customer service? Tek E...

Read more
Team Manager - Incident Support

Are you looking to expand your career in IT service delivery? Do you want the opportunity to lead a team to deliver exceptional customer service? Tek Experts provides business and IT outsourcing se...

Read more
Technical Team Manager

Are you looking to expand your career in IT leadership in a rapidly growing company? Do you want to be responsible for delivering extraordinary customer support across Microsoft Office 365? Tek Ex...

Read more
Operations Manager Office 365

Do you love delivering IT support? Do you want to be responsible for delivering extraordinary customer for enterprise based services across Office 365 products? Are you looking for a rapidly growin...

Read more
Team Manager

Are you looking to expand your career in IT leadership in a rapidly growing company? Do you want to be responsible for delivering extraordinary customer support across the Azure Cloud? Do you have...

Read more
Incident Manager - Technical Support Advocate

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
Bilingual Portuguese Technical Support Advocate

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
Developer Software Support Engineer - Level 2

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Senior Business Analyst

Are you looking to expand your career in business analysis in a rapidly growing company? Do you want to be responsible for delivering extraordinary software products across HR and IT ticketing tec...

Read more
Load More

Interested in joining our fantastic team? Choose your location and see what we have available.

Don’t be a stranger! Sign up to get the latest news and jobs.
Don’t worry we know too many emails are annoying so we only send the good stuff.

I agree that I have read and understood the Website’s Terms of Use and Privacy Policy