Renzo Galeano, WFM Manager, Costa Rica

Meet Renzo Galeano,
WFM Manager,
Costa Rica

“Tek Experts provides a unique opportunity to learn and develop in a professional and personal way”

I joined Tek Experts in January 2019 as the Operations Manager for Dynamics and to be honest, I wasn’t sure about what to expect because I didn’t hear about the company until I was hired.
Another reason I probably had not heard of Tek Experts is also because I have no experience or background in the technical space, and Tek Experts is a company that provides tech support.

Amazing experiences with a fantastic team


Has the choice to join Tek Experts been a good experience for Renzo?

The experience has been great!
I have had the opportunity to work with a fantastic team of people who have supported me on my personal and professional growth journey.
From my very first day of my onboarding sessions after I accepted the job offer, I’ve been surrounded by positive people with whom I have worked together to share ideas and efforts to improve our company performance.
After one year in the company, I had the opportunity to be promoted to a new role to start supporting our global operations from a new position as WFM Manager. I couldn’t be prouder as it signals to me that my hard work and dedication did not go unnoticed. This is a testament to the fact that Tek Experts recognizes hard work and goes the extra mile to reward it.

Learning and Development Opportunities

Tek Experts has been a fertile ground to learn and develop in my career path. There are a lot of opportunities to learn new things and grow your career at Tek Experts.
Tek Experts provides a unique opportunity to learn from different cultures because we provide services to every corner of the world from Asia Pacific region to African, Europe and America. The company is also big on upskilling people on the job, so we constantly have training sessions going on weekly and sometimes even daily!
I’ve also found out that you can learn a lot through the experiences of your customers and by helping them to troubleshoot their technological issues, you built a strong competence as well.

Raising the bar in customer support services

Tek Experts is an organization that is always looking for new and better ways to do business and attracting/hiring exceptional talent is one way to do that. With the right talent, we can provide support for new and exciting initiatives and raise the bar so we can continue being competitive in the market.
When you think about an 10-year-old company, you rarely associate the types of achievements that Tek Experts has had with a company that young.  In this short time, we have developed presence in 7 countries, we attract and work for mega, global, IT businesses and we continue to grow at an astonishing rate.
It’s exciting to be a part of such an evolving business and I can’t wait to see where we go next!
Are you hungry for more than just the ordinary job and need to work in an exciting company with lots of career growth opportunities?
Apply here for one of our new roles in Costa Rica today and we just might be welcoming you to our growing Tek Experts family!

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