Cómo cultivar una mentalidad de trabajo internacional.

El mundo nunca va a ser pequeño; los avances en tecnología conectan a la gente a millones de kilómetros de distancia con el simple toque de un botón.

Tek Experts Vietnam: Why customer service skills are important in…

We ask head of training and education why teach soft skills to IT staff and find out what it means to one of our Vietnam staff.

Cyber-crime never sleeps, so why would security support services?

Tek Experts takes a look at the cyber security and the always-on approach needed for security support services.

Video: Highlights from USA HQ new office opening

We believe that to attract the best people to work with you, you need the best atmosphere.

La última hoja de referencia para establecer soporte TI con…

Introducir a los clientes en una nueva tecnología y actualizaciones puede ser un campo minado; es una tarea llena de riesgos potenciales que puede hacernos tropezar tanto a nosotros como…

Are you our kind of coffee drinker?

When coffee and diversity brings everyone together, it’s a recipe for success. What about diversity in the workplace?

Top 3 Trends in Customer Success Management this coming year

Want to know how to cut call costs and make your customer happy in 2017? Check out our post to find out how.

Explore Tek Experts guide to the top 5 trends in…

2017 looks to be another crucial year in the IT training and education market. Find out what will drive the industry here.

Top 4 Trends in IT Support Services to look out…

The enterprise IT support and help desk sector is evolving more rapidly than ever. Learn what drives the industry today.

Joven, hambriento y ágil ¿No es así como usted quisiera…

Cuando se trata de encontrar el proveedor de apoyo de negocios y TI adecuado, usted quiere una empresa con personal joven y decidido que pueda afrontar y satisfacer las demandas…

Why change your current job? Choose a company that is…

As we regularly advert interesting roles we’re seeing people move for reasons like: a new challenge, more training, variety, better career opportunities or to work with like-minded people.

Cómo Tek Experts aborda un proyecto de Integración con profesionalismo

Case Study: Read how Tek Experts helped a client successfully overcome migration issues by sending a representative to offer on-site solutions

¿Realmente sabe lo que hace un Gerente de Satisfacción al…

En pocas palabras: todos los negocios dependen de los clientes. Para compañías tecnológicas que ofrecen soluciones complejas como servicio, se tiene como prioridad número uno el mantener a los clientes…

The rise of Customer Success Management

With Customer Success Management (CSM) going mainstream we talk to Jonathan Araya, CSM Global Lead at Tek Experts, about the benefits of establishing a CSM strategy and the value it…

Why should security vendors outsource support?

Bas van Balen, Commercial Lead for Tek Experts security division, discusses why security support is becoming an increasingly viable way for vendors to manage these challenges and why many are…

The rule of 3

There’s lots of talk about why you should consider an IT partner but really there’s only three things you need to think about when considering why this might be right…

Why Data Protector

HP helps more than 45,000 customers worldwide, including nearly half the Global 500. We explore why companies consider Data Protector to be the product of choice.