Customer Sales Support

Vietnam / Customer Success Management

 

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience?

As Customer Sales Support Agent, you will help create an exciting and welcoming online shopping experience for customers. Your role will be to help recreate a high energy interaction synonymous with the physical retail store shopping.

What we’re looking for

Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

Responsibilities

  • Efficiently diagnose and identify a customer’s reason for contacting and provide the customer a direct path to solution, using the appropriate options
  • Delivery exceptional customer service supporting customers purchase decision making

Competencies 

  • University degree
  • Minimum 2 years work-related experience in sales online or IT sales
  • Customer obsession, customer services skills
  • Strong persuasion skill, quick learning new knowledge
  • Excellent in English and strong proficiency in written and spoken English

In return, we offer you

  • An excellent remuneration package
  • Prestigious offices in Hanoi
  • Friendly working atmosphere
  • Continuous professional development and certification programs
  • A commitment to offer you career development opportunities to meet your full potential

Why Tek Experts?

We only exist to help IT companies make a difference in the world. We make sure nothing gets in the way of them doing great things. Clients stay with us because we’re a disruptive-thinking, dynamic and fast-growing business and because of the success of our people. We believe in the power of people and the quality of our teams. They’re smart, curious, client-oriented and results-driven. If this sounds like you and you want to be part of our journey, apply now.

 

My Career. My Future. My Tek Experts.

Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Start fulfilling your dreams

If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.
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