Young, hungry and agile? Isn’t that how you want your IT support…

What to expect when you work with and for a young innovate company.

How to cultivate an international working mindset

Does the answer lie in providing innovative technological support systems? We take a look at some key thinking to get you ready.

越南Tek Experts:为什么客户服务技能在IT行业领域内非常重要

在一个高度重视编程和设计等技术技能的行业中,人们很容易忘记客户服务技巧的重要性。

Cyber-crime never sleeps, so why would security support services?

Tek Experts takes a look at the cyber security and the always-on approach needed for security support services.

Video: Highlights from USA HQ new office opening

We believe that to attract the best people to work with you, you need the best atmosphere.

The ultimate cheat sheet for setting-up a new solutions’ IT support

Introducing your customers to new technology and upgrades can be a minefield; it’s a task full of potential hazards that can trip you and them up.

Are you our kind of coffee drinker?

When coffee and diversity brings everyone together, it’s a recipe for success. What about diversity in the workplace?

2017年客户成功管理的3大趋势

伴随着SaaS(软件即服务)经济的发展并作为其响应,客户成功管理的商业实践正在迅速发展。

How Tek Experts approaches an Integration project with professionalism

Case Study: Read how Tek Experts helped a client successfully overcome migration issues by sending a representative to offer on-site solutions

探索Tek Experts就2017年软件培训和教育业提出的5大趋势指南

随着对多平台参与需求的不断增长,以及对实现更多特性和功能和具有更多优点的新软件的需求的不断增加,2017年看似是IT培训和教育市场的又一关键之年。

Top 4 Trends in IT Support Services to look out for in 2017

The enterprise IT support and help desk sector is evolving more rapidly than ever. Learn what drives the industry today.

您真的知道客户成功经理是做什么的吗?

概述:所有企业都依赖于客户。对于那些提供复杂解决方案的技术公司,提供让客户满意和参与的服务越来越成为其第一要务。

The rise of Customer Success Management

With Customer Success Management (CSM) going mainstream we talk to Jonathan Araya, CSM Global Lead at Tek Experts, about the benefits of establishing a CSM strategy and the value it can bring to compa…

Why should security vendors outsource support?

Bas van Balen, Commercial Lead for Tek Experts security division, discusses why security support is becoming an increasingly viable way for vendors to manage these challenges and why many are turning …

The rule of 3

There’s lots of talk about why you should consider an IT partner but really there’s only three things you need to think about when considering why this might be right for you.

Why Data Protector

HP helps more than 45,000 customers worldwide, including nearly half the Global 500. We explore why companies consider Data Protector to be the product of choice.