如何培养国际化的工作理念

Does the answer lie in providing innovative technological support systems? We take a look at some key thinking to get you ready.

越南Tek Experts:为什么客户服务技能在IT行业领域内非常重要

在一个高度重视编程和设计等技术技能的行业中,人们很容易忘记客户服务技巧的重要性。

Cyber-crime never sleeps, so why would security support services?

Tek Experts takes a look at the cyber security and the always-on approach needed for security support services.

Video: Highlights from USA HQ new office opening

We believe that to attract the best people to work with you, you need the best atmosphere.

创建IT支持新解决方案的“终极大招“

向客户介绍新技术以及升级产品好似雷区,这项任务充满风险,也许会让你自己或者客户出差错。

Are you our kind of coffee drinker?

When coffee and diversity brings everyone together, it’s a recipe for success. What about diversity in the workplace?

2017年客户成功管理的3大趋势

伴随着SaaS(软件即服务)经济的发展并作为其响应,客户成功管理的商业实践正在迅速发展。

探索Tek Experts就2017年软件培训和教育业提出的5大趋势指南

随着对多平台参与需求的不断增长,以及对实现更多特性和功能和具有更多优点的新软件的需求的不断增加,2017年看似是IT培训和教育市场的又一关键之年。

Top 4 Trends in IT Support Services to look out for in 2017

The enterprise IT support and help desk sector is evolving more rapidly than ever. Learn what drives the industry today.

Young, hungry and agile? Isn’t that how you want your IT support…

What to expect when you work with and for a young innovate company.

Why change your current job? Choose a company that is invested in you.

As we regularly advert interesting roles we’re seeing people move for reasons like: a new challenge, more training, variety, better career opportunities or to work with like-minded people.

泰科易通如何以专业的方式来处理集成项目

作为IT客户支持领域的专家,我们常常去帮助其他大型IT公司处理软件产品升级问题,以及他们的客户从旧平台转移到新平台的转换。

您真的知道客户成功经理是做什么的吗?

概述:所有企业都依赖于客户。对于那些提供复杂解决方案的技术公司,提供让客户满意和参与的服务越来越成为其第一要务。

客户成功管理的发展

随着客户成功管理(CSM)日益成为主流趋势,我们与Tek Experts的客户成功管理全球领先代表人Jonathan Araya,就建立客户成功管理策略的益处以及该策略通过极大提高客户价值而能为公司带来的价值进行了讨论。

Why should security vendors outsource support?

Bas van Balen, Commercial Lead for Tek Experts security division, discusses why security support is becoming an increasingly viable way for vendors to manage these challenges and why many are turning …

The rule of 3

There’s lots of talk about why you should consider an IT partner but really there’s only three things you need to think about when considering why this might be right for you.

Why Data Protector

HP helps more than 45,000 customers worldwide, including nearly half the Global 500. We explore why companies consider Data Protector to be the product of choice.