工作

Customer Account Manager

Malta

The Customer Account Manager will provide both proactive communication and reactive service to software customers. He/she will manage multiple accounts and understand the customer’s strategy and plan regarding Enterprise Software and how services and solutions can be optimized and improved

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Software Support Engineer

Malta

The Software Support Engineer will resolve customer software issues, share knowledge with colleagues to help improve our service levels as well as deliver exceptional customer service.

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Customer Account Manager – German Speaking

Malta

Responsible for a specific customer portfolio, the Customer Account Manager will directly engage with Enterprise customers and work closely with key account executives and product information. Identifying the right channel to resolve product and service problems in a timely manner defined by SLAs and manager. Also must perform to predetermined service and process objectives.

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