Articles

How to become a Jedi Master of problem solving

So, you want to become a Jedi Master of problem solving? In the words of Yoda, “come to the ...

How to delight customers with an exceptional support service

Surprising customers with an outstanding support service that goes behind what is expected is something we strongly believe in at ...

What kind of Christmas shopper are you?

What kind of Christmas Shopper are you? Tek Experts quiz helps you find out if you’re an expert or ...

Mission (im)possible – making people ENJOY calling tech support!

Thinking about working in tech support but worried about angry customers? We believe in surprising, not upsetting customers! … Rea...

Could you be a tech support superstar? Take our quiz ...

Take our quiz to see if you’ve got what it takes to make it in tech support … Rea...

Get a taste of CSR at Tek Experts

We make sure everyone can contribute to their community in the multi-regional Corporate Social Responsibility program. Here are just a ...

Why trust is everything when building a security services team – ...

Industry expert Lachezar Lozanov Security software support division Tek Experts talk about his vision in Bulgaria for his team. … R...

How the office environment affects productivity and happiness

How office space affects productivity with a focus on IT jobs. We look at Bulgaria to show you have it ...

How a lateral move can help you further your career

Tek Experts guide for IT executives. How to move laterally to further your career rather than moving upwards. Interview. … R...