As the Customer Service Agent you will provide both proactive communication and a reactive service to customers, forming a relationship with the customer to provide the best possible service and act as liaison with client’s internal departments to find solutions.
Are you an experienced Technical Support Engineer? Do you have an interest in different technologies and IT? Do you think you can deliver exceptional customer service? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their
Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on customer service and high-end software products and solutions? Tek Experts provides
The Site Leader is the operational owner for service delivery in Costa Rica and part of the Tek Experts leadership team reporting to our Chief Operating Officer. The site leader oversees and monitors the team’s performance and data on all clients
To provide a multi-lingual, single contact point for our enterprise customers worldwide for software services related incidents and to enable the smooth flow of these incidents across our whole organization to the appropriate subject matter experts for both technical and non-technical requests.
The Software Support Engineer Level 2 is a more experienced engineer, which provides support to Level 1 Engineers when elevations are created and further technical and experienced assistance is required.