Dynamics ERP Engineer

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on high-end software products and solutions? Do you take pride in delivering great customer service? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. Due to expansion, we are looking to add to our team of software support engineers in our Dynamics AX team. As a customer facing support engineer your role will be to provide phone and email based technical support to corporate customers while ensuring ticket resolution and customer satisfaction. Working on the Dynamics AX team you will be supporting customers experiencing difficulties with their Enterprise Resource Planning (ERP) system. Supported by our quality assurance team, domain experts and training and development department, you will have a comprehensive induction and training program to ensure you deliver extraordinary customer service.

What we’re looking for

Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

Duties and responsibilities

• Act as the primary technical contact, deliver advanced technical troubleshooting and problem solving solutions for corporate customers including, issues escalated to the highest level of management
• Collaborate with subject matter experts and escalation managers when additional support is needed
• Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved
• Seeks supplemental training to improve performance and develop specialization.

Competences

• Up to 2 years experience in technical or customer support
• Strong researching, problem solving and troubleshooting skills
• Adaptability to work independently and part of a team bringing in experts when needed
• Excellent customer service skills
• Passion for technology and learning
• Some exposure with cloud technologies and interest CRM or Microsoft Dynamics
• Ability to communicate and interact effectively, in a professional manner with technical & non-technical staff (both verbal & written)
• Ability to quickly adapt to technology and/or application changes and business delivery priorities

Why Tek Experts?

We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of the success of our people. They are smart, curious, client-oriented and results-driven.
 
My Career. My Future. My Tek Experts.

Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
 

Start fulfilling your dreams
If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.

КАНДИДАТСТВАЙТЕ СЕГА

Какво Ви предлагаме

Кариера, не работа

Станете част от нещо велико

Непрекъснато лично и професионално обучение

Кариера за успех

Общи източници

Възможност да реализирате потенциала си

Освободете потенциала си

Международно семейство

Regional Lead of Operations IT support

In the context of Tek Expert’s rapid global expansion, the Regional Lead of IT operations in Europe will be tasked to source and scale local teams as well as all operations and will have overall ac...

Read more
CritSit Incident Manager with English and Russian

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
CritSit Incident Manager with English and German

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
CritSit Incident Manager with English and French

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
CritSit Incident Manager with English and Spanish

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
CritSit Incident Manager with English

Are you passionate about customer service? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and move into a...

Read more
Azure Billing and Subscription

Do you love delivering great customer service? Have you worked in an environment where you support subscription sales or bill payment processes? Tek Experts provides business and IT outsourcing ser...

Read more

За съжаление, в момента нямаме позиции в тази категория. Бихте могли да се абонирате за сигналите ни за работа по имейл.

Прочетох и приемам Общите условия на уебсайта и Декларацията за поверителност.
Software Support Engineer- Dynamics CRM- Level 2

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Junior Software Support Engineer IDOL

The Software Support Engineer will resolve customer software issues, share knowledge with colleagues to help improve our service levels as well as deliver exceptional customer service. They have fu...

Read more
Software Support Engineer Level 1 – Universal Configurati...

Do you have strong troubleshooting skills? Do you love delivering exceptional customer service? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts prov...

Read more
Software Support Engineer Level 1 – Operations Manager i ...

Do you have strong troubleshooting skills? Do you love delivering exceptional customer service? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts prov...

Read more
Junior Software Support Engineer SM

Are you a freshly graduated student searching for his adventurous start in IT? Are you excited to grab the opportunity to develop your skills and knowledge in software support? If this aligns with ...

Read more
Junior Software Support Engineer OBR

Are you a freshly graduated student searching for his adventurous start in IT? Are you excited to grab the opportunity to develop your skills and knowledge in software support? If this aligns with ...

Read more
Software Support Engineer L1 OMi

Do you have strong troubleshooting skills? Do you love delivering exceptional customer service? Are you looking for a rapidly growing company to take your career to the next level? Tek Experts prov...

Read more
Azure Technical Support Engineer

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Azure Technical Support Engineer - Apps Services

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Dynamics CRM Support Engineer

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Dynamics ERP Engineer

Are you a natural problem solver looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on hig...

Read more
Senior Business Analyst

Are you looking to expand your career in business analysis in a rapidly growing company? Do you want to be responsible for delivering extraordinary software products across HR and IT ticketing tec...

Read more
Azure Subject Matter Expert VMs

Do you have a passion for training and mentoring? Do you have a strong Microsoft Azure experience? Tek Experts provides business and IT outsourcing services and we take intense pride in helping com...

Read more
BI Solution Architect

The Business Intelligence Architect will be responsible for analyzing and articulating complex system requirements and the subsequent development of reporting, analytical, and dashboard solutions f...

Read more
Machine Learning Engineer

Are you passionate about Machine learning? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. As a Machin...

Read more
Quantitative Analyst/Statistician

Are you passionate about artificial intelligence? Do you have experience in data modeling? Tek Experts can give you fully comprehensive training on software support to be able to troubleshoot soft...

Read more

За съжаление, в момента нямаме позиции в тази категория. Бихте могли да се абонирате за сигналите ни за работа по имейл.

Прочетох и приемам Общите условия на уебсайта и Декларацията за поверителност.

За съжаление, в момента нямаме позиции в тази категория. Бихте могли да се абонирате за сигналите ни за работа по имейл.

Прочетох и приемам Общите условия на уебсайта и Декларацията за поверителност.

Interested in joining Tek Experts? Take a look at our open positions in your region.

Не стойте безучастни! Регистрирайте се, за да получавате актуални новини и информация за работните места.
Не се безпокойте, знаем колко са досадни купищата имейли, затова изпращаме само полезна информация.

Прочетох и приемам Общите условия на уебсайта и Декларацията за поверителност.