Николай Апостолов, Мениджър доставка на услуги, България

Николай Апостолов,
Мениджър доставка на услуги,
България

„Споделянето на знания е от изключително значение в Tek Experts”

Tek Experts дава възможност на младите хора да се утвърдят в ИТ индустрията. Тук получих първата си работа като Инженер по поддръжка на софтуера след завършване на университета. Един мой приятел ме убеди да кандидатствам за работа тук, като ми каза, че това е компания, която цени младите хора. Той се оказа прав. Откакто се присъединих към компанията, не съм подлагал на съмнение своето решение.

Мисля, че Tek Experts се доверява на младите хора, защото макар да нямат много опит, те имат висока мотивация и амбиция. Можете да извървите дълъг път с екип от хора, които имат ентусиазма и желанието за успех. Невероятно е да виждаш как младите хора се развиват личностно и професионално пред очите ти.

 

Извоювайте своите възможности

Започнах като Инженер по поддръжка на софтуера ниво 1. В рамките на една година бях повишен в Ръководител екип. Девет месеца след това ми възложиха ролята на Мениджър доставка на услуги. Възможностите никога не идват без упорита работа и това е изцяло в реда на нещата.
 

Ако сте готови да научите нови неща в свободното си време, както и на работното място, можете да напреднете много тук. Понякога трябва да учите самостоятелно и да изградите знанията си без формално обучение. Всеки ден се стремя да науча нещо ново, независимо дали чрез материали за обучение или от колега, който споделя знанията си с мен.
 

Споделяне на знания

Споделянето на знания е от изключително значение тук. То се случва непрекъснато. Като Мениджър доставка на услуги отговарям за обучението на своя екип. Техническото обучение, което провеждам, се базира на моите познания и опит с продуктите, след като ги опознах в детайли на позицията Инженер по поддръжка на софтуера.
 

Също така споделям знания с колеги на моята позиция, като им обяснявам как успях да постигна  Ключовите показатели за ефективност, така че да могат да постигнат същия успех със собствените си екипи. Изпитвам удовлетворение да помагам на своите приятели да постигнат успех.

 

Моменти на гордост

Имал съм много моменти на гордост в Tek Experts. Наскоро поех ръководството на втори екип, което потенциално означаваше два пъти повече работа. Но аз открих начин да осигуря взаимно обучение на двата екипа, с цел те впоследствие да се слеят в един.
 

Идентифицирах сходствата във функционалността на различните продукти, с които работят, и подготвих обучение, което отговаря на всички потребности. Ако след време някой се оттегли от екипа, въздействието ще бъде минимално, тъй като в групата ще има някой друг, който притежава уменията да запълни празнината.
 

Но онова, с което най-много се гордея, е,  че ръководя старши инженери. Те се доверяват на моите технически познания и управленски умения. Най-важното е, че те знаят, че искам най-доброто за тях. Опитвам се да им дам същите възможности, каквито съм имал и аз. Наскоро един от инженерите беше повишен в Инженер ниво 3 - най-високата техническа позиция в Tek Experts, което ми донесе голямо удовлетворение.
 

В бъдеще очаквам още много моменти на щастие и гордост!
 

Мечтаете ли и вие за моменти на щастие в своята кариера? Проверете нашите свободни работни места в София към момента >>

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