Are you looking to expand your career in IT leadership in a rapidly growing company? Do you want to be responsible for delivering extraordinary customer support across a range of different technologies and hardware? Tek Experts provides business and IT
As the Customer Service Agent you will provide both proactive communication and a reactive service to customers, forming a relationship with the customer to provide the best possible service and act as liaison with client’s internal departments to find solutions.
Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on customer service and high-end software products and solutions? Tek Experts provides
The Site Leader is the operational owner for service delivery in Costa Rica and part of the Tek Experts leadership team reporting to our Chief Operating Officer. The site leader oversees and monitors the team’s performance and data on all clients
Do you have a passion for training and mentoring? Do you have a strong Microsoft Azure experience? Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations. Due to expansion,
To provide a multi-lingual, single contact point for our enterprise customers worldwide for software services related incidents and to enable the smooth flow of these incidents across our whole organization to the appropriate subject matter experts for both technical and non-technical requests.
The Software Support Engineer Level 2 is a more experienced engineer, which provides support to Level 1 Engineers when elevations are created and further technical and experienced assistance is required.
As a Team Manager, you will be responsible for specific initiatives that will increase the customer satisfaction. You will build and manage an end to end service operations team of 20-30 people and will be responsible for overall performance of the team in ensuring services are delivered on time and to the specified requirements.