[eBook] The Value of People: Driving Revenue with Customer Success at Scale 

Looking for a better way to drive revenue and scale your Customer Success activities?   The capabilities of technology to handle high volumes of repetitive tasks can empower human teams to focus on higher-value initiatives and build deeper customer relationships. However, an overreliance on technology can leave some customers feeling neglected.   Developing a collaborative partnership with […]

How to Develop and Optimize Customer Segmentation for Customer Success

Customer segmentation is the process of categorizing customers based on objective and subjective criteria. It helps develop the most efficient engagement models for different types of customers based on who they are and what they do.  Success Coaching recently hosted a roundtable about customer segmentation that featured Tek Experts’ Head of Global Customer Success, David […]

4 Steps to Maximizing Customer Success Efforts – Thank You

Thank you for your interest in our eBook You will be automatically redirected to your content. If you are not redirected within 5-10 seconds, click on the link below. Download Now Interested in learning more about our tech talent sourcing solutions? Read more or

[Webinar] Driving Revenue: Human vs AI Customer Success Models

In today’s hyper-competitive business landscape, driving revenue and fostering long-term customer loyalty are fundamental for sustainable growth. Traditional approaches to customer success for low-touch accounts often rely heavily on automated systems, self-service portals, and chatbots, delivering a poor experience by neglecting the essential human element that builds strong customer relationships that produce better financial results. […]

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